We want you to be clear on this right from the start
We know that deciding on language training isn’t just about price and class schedules.
HR professionals often ask us about practical matters that determine whether the training will truly fit into their company’s daily operations.
That’s why we’ve put together an overview of the most frequently asked questions and answers—so you can be sure we’re the right partner for you.
General Information
We offer courses in English, German, French, Spanish, and other languages, including Chinese, Danish, Finnish, Dutch, Croatian, Italian, Hungarian, Norwegian, Polish, Portuguese, Russian, Slovak, Swedish, and Ukrainian.
Courses can be held at your company, in our classrooms on Hlinky Street in Brno, or online.
We offer courses at all levels — from beginners to advanced. To ensure that students are placed in the correct course,an assessment alanguage placement test is administeredat the beginning.
A language course consists of ongoing, regular instruction, with the course content typically drawn from a textbook. Lessons are usually 60 or 90 minutes per week. A language course is suitable for long-term study.
A language workshop is a highly intensive training session that has an immediate practical impact on participants. We tailor the content to the specific group of employees. The workshop lasts 4 hours in a single session, and we recommend repeating it once a month. The workshop can also be conducted as a standalone session focused on a specific area where you need immediate improvement, such as giving presentations or making phone calls.
The initial language assessment is conducted online. There’s no need to worry that it’s complicated—tests are designed to be user-friendly and modern and can be andtake on a computer, tablet, or a phone. You can pause the test at any time. The testwill take approximately 20 minutes. Immediately after you finish , your test result will be displayed according to the CEFR.
Course Development and Instruction
We can get classes up and running in about a week—during that time, we’ll test the participants, prepare the schedule, and finalize the organizational details.
For more complex services (e.g., the Premium package for multiple teams and locations), the typical setup time is up to 1 month.
We monitor learning outcomes on an ongoing basis—through tests, feedback, classroom observations, and regular reports.
In the Premium package, we also provide annual evaluations for each student, so you have a clear picture of who has made progress and what might help them move forward.
Yes! We offera free trial lesson so you can see how the lessons work, whether you like the instructor, and if our approach suits you.
After the lesson, we’ll go over everything with you and discuss the next steps.
If something isn't working, we respond immediately—no excuses.
We'll observe a class, talk to the instructor, and, if necessary,arrange for a replacement. Our classes must make sense—for you and your team.
As standard, we send monthly reports summarizing attendance, student progress, and information about the course.
For the Business and Premium packages, the reports also include a brief summary of progress, feedback from the instructor, and recommendations for further development.
In the Premium package, we also prepare annual evaluations for individual students and tailor the reports to your internal requirements.
We’re as flexible as possible—if you need to reschedule a lesson, just let us know at least 48 hours in advance and we’ll arrange a new time.
We handle rescheduling and changes promptly through our coordinators, who will coordinate everything with both the instructor and the participants.
In group classes, we always try to find a solution that suits the majority and maintains the continuity of instruction.
In individual courses, it is possible to temporarily suspend lessons—no lessons are charged during the suspension period.
We have a 48-hour rule—if a student cancels a lesson within this timeframe, they are not charged for it. We keep track of lessons canceled at the last minute separately, and if this happens frequently, we work with the customer to find a more suitable solution.
In our group classes, we try to be as flexible as possible—if a group needs to reschedule a class (e.g., due to work commitments), we’ll arrange an alternative date based on their availability.
Yes, this is a common solution for larger companies.
For example, the sales team can use the Premium package with comprehensive support and reporting, while the production or administrative departments can benefit from effective training in Economy mode.
For some teams, certain services are included in the course fee; for others, they can be added as an extra.
We’ll tailor everything to your specific needs—based on what makes sense for your company, budget, and organizational capabilities.
Organization of Courses
The frequency of lessons is flexible, and we'll tailor it to your needs. The standard weekly lesson schedules are as follows:
1 x 60 minutes = a refresher course, a course to deepen knowledge of specialized terminology, or a conversation class
1 x 90 minutes = a class for teaching new material and ensuring standard progress
2 x 90 minutes = a course for teaching new material, practicing it, and ensuring rapid progress
The length of the courses depends on your goals—we offer both short-term and long-term programs
We recommend small groups (4–6 participants) for effective instruction, but we can also offer private lessons or classes for larger groups.
Our "full" service” service, we handle the complete organization of courses as well as direct communication with the client’s employees. With this service, the client receives “turnkey language solutions.”
Course Fees
The price depends on the duration, frequency, and specific requirements of the course. Please contact us for a specific quote; we’d be happy to prepare a customized quote for you.
We offer various discounts for long-term courses and larger groups. Check out our current promotions.
Additional Services
Yes, we’d be happy to add your logo to the voucher and include an employee’s name or a message. You can also choose from a variety of voucher designs, such as those for work anniversaries or birthdays.
Methodology and Instructors
Our methodology is communicative, focusing on the practical use of language in real-life situations.
Our instructors are professionals with the appropriate education, certifications, and experience.
Yes, all students will receive high-quality study materials, which are tailored by the instructors to each group, or the lessons are based on a selected textbook.
Our "full" service” service, we handle the complete organization of courses as well as direct communication with the client’s employees. With this service, the client receives “turnkey language solutions.”