We offer call centre training (Shared Services) in six languages.
communication with customers
communication
practical training
The form and content of the call centre operator’s communications or e-mail correspondence is an important element in a positive relationship between your customers and your customers.. We will not overwhelm you with theory, we train practical skills. With the participants we simulate their own everyday work situations, learn to deal with a demanding customer, negotiate and control their own stress.
Whenever you need us to help you with anything; you could not find the necessary information, course, training or workshop; you want to establish cooperation with us; you want to challenge us; you have an offer or a tough translation to do or you just want to stop for coffee!
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